Privacy Policy

Last updated: January 1, 2026

k8bd ("we", "us", or "our") operates the website https://k8bd.vip and is committed to protecting the privacy and personal data of all users who access our cricket betting, online casino, and gaming services. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the rights you have over your own data.

By registering an account or using any part of our platform, you agree to the terms set out in this Privacy Policy. Please read this document carefully. If you do not agree with any part of this policy, you should discontinue your use of k8bd immediately. This policy applies to all users accessing the platform from Bangladesh and elsewhere, and covers all services provided through https://k8bd.vip.

1. Information We Collect

We collect personal information that you voluntarily provide to us as well as data gathered automatically through your use of our platform. The categories of personal data we may collect include the following:

• Identity information: full name, date of birth, nationality, and government-issued identification documents required for Know Your Customer (KYC) verification.
• Contact information: email address, mobile phone number, and residential address (including city, district, and division for users in Bangladesh — such as Dhaka, Chittagong, Sylhet, Khulna, or Rajshahi).
• Financial information: transaction records, deposit and withdrawal amounts, payment method details (such as bKash wallet number, Nagad account, or Rocket mobile banking reference), and account balance history.
• Technical information: IP address, device type, operating system, browser type, unique device identifiers, time zone, and language settings.
• Usage information: pages visited, games played, bet amounts, session duration, clickstream data, and other behavioral data collected during your sessions on k8bd.
• Communications data: records of your support queries, live chat transcripts, email correspondence, and any feedback or complaints submitted to our team.

2. How We Collect Your Information

k8bd gathers personal data through several distinct channels. Understanding these channels helps you manage your interaction with our platform more confidently.

Direct Interactions

When you create an account, complete the KYC verification process, make a deposit or withdrawal, contact our customer support team, or respond to promotions, you directly supply us with personal data. This includes all information you type into forms, upload as identity documents, or communicate to us via any channel.

Automated Technologies

As you use our platform, we automatically collect certain technical and usage data using cookies, web beacons, log files, and similar tracking technologies. This data enables us to provide a seamless experience, detect fraudulent activity, maintain platform security, and optimize our services for users across Bangladesh.

Third-Party Sources

We may receive information about you from identity verification partners, fraud prevention agencies, and payment processors (such as bKash, Nagad, and Rocket) that help us validate your account and process your transactions securely. Any information obtained from these sources is handled with the same level of care and security as data you provide to us directly.

3. How We Use Your Information

k8bd uses your personal data for several legitimate operational and legal purposes. We do not use your data in ways that are inconsistent with the purposes for which it was originally collected. Specifically, your data may be used to:

• Create, manage, and maintain your k8bd account and verify your identity through KYC procedures.
• Process deposits and withdrawals through payment methods including bKash, Nagad, Rocket, Upay, Visa, and Mastercard.
• Detect, investigate, and prevent fraudulent transactions, money laundering, and other illegal activities that may affect the security and integrity of our platform.
• Send you service-related notifications, account updates, security alerts, and — where you have given explicit consent — promotional offers and bonuses related to cricket betting, slots, and live casino games.
• Comply with applicable laws and regulations, respond to lawful requests from regulatory authorities, and fulfil our responsible gaming obligations — including enforcing the 21+ age restriction and assisting players who request self-exclusion.

4. Sharing Your Information

k8bd does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data only in the following limited and controlled circumstances:

• Service providers and technology partners who assist in operating our platform, processing payments, conducting identity verification, and preventing fraud — all of whom are bound by strict data processing agreements.
• Regulatory and law enforcement authorities where we are legally required to disclose information, such as for anti-money laundering (AML) compliance or in response to a valid court order.
• Business successors in the event of a merger, acquisition, or sale of all or part of our business assets, provided the successor entity continues to respect the terms of this Privacy Policy.
• Responsible gaming support organizations, strictly where you have requested assistance or where we have a legal duty of care to protect your wellbeing.

5. Cookies and Tracking Technologies

k8bd uses cookies and similar tracking technologies to improve your experience on our platform. Cookies are small data files stored on your device that help us remember your preferences, keep your session active, and analyze how our services are used. You may configure your browser to refuse all cookies or to notify you when a cookie is being set; however, certain features of the k8bd platform may not function correctly if cookies are disabled. We use strictly necessary cookies to operate the site, functional cookies to save your preferences, and analytical cookies to understand usage patterns across our player base in Bangladesh.

6. Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including legal, accounting, and regulatory requirements. Specifically:

• Account data is retained for the duration of your active account relationship with k8bd, plus a reasonable period thereafter to resolve any outstanding disputes.
• Financial transaction records are retained for a minimum of five (5) years to comply with anti-money laundering and financial record-keeping obligations.
• KYC identity documents are held for as long as required by applicable law and regulatory guidance — typically a minimum of five (5) years from the closure of your account.
• Communications records, such as customer support transcripts, are kept for up to two (2) years from the date of the last interaction, unless there is an ongoing dispute or legal matter requiring longer retention.
• Marketing preferences and consent records are kept from the time consent is given until you withdraw it or request deletion, or up to three (3) years from last activity, whichever comes first.

7. Your Rights Over Your Data

Subject to applicable local laws, you have certain rights regarding the personal data we hold about you. You may exercise any of these rights by contacting our customer support team at [email protected]. We will respond to all legitimate requests within a reasonable timeframe, typically within 30 days. Your rights include: the right to access a copy of your personal data; the right to request correction of inaccurate or incomplete data; the right to request deletion of your data where there is no overriding legal basis for retaining it; the right to restrict or object to certain processing activities; and the right to withdraw your marketing consent at any time without affecting the lawfulness of processing that occurred before your withdrawal.

8. Security of Your Information

k8bd takes data security seriously. We apply a range of technical and organisational security measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. These measures include:

• SSL/TLS encryption on all data transmissions between your device and our servers, ensuring your account credentials, payment data, and personal details travel securely.
• Restricted access controls that limit which of our staff can view sensitive data, combined with comprehensive audit logging of all access events.
• Regular security assessments, penetration testing, and vulnerability reviews to identify and remediate potential weaknesses in our infrastructure before they can be exploited.
• A dedicated incident response team trained to handle data breaches promptly, notify affected users where required, and take corrective action in accordance with best practice.

9. Children's Privacy

k8bd is strictly intended for adults aged 21 and over. We do not knowingly collect, process, or retain personal data from any individual under the age of 21. If we discover that a user under 21 has registered an account or provided us with personal data, we will take immediate steps to close that account, delete the associated data, and return any funds as required by applicable law. If you believe a minor has accessed our platform, please notify us immediately at [email protected]. Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gambling services.

10. Changes to This Privacy Policy

k8bd reserves the right to update or amend this Privacy Policy at any time in response to changes in applicable law, our business practices, or the services we offer. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you via email or a prominent notice on our platform. Your continued use of k8bd after such changes are published will constitute your acceptance of the updated policy. We encourage you to review this page periodically to stay informed about how we protect your data.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way k8bd handles your personal data, please do not hesitate to reach out to our dedicated support team. We are committed to responding to all privacy-related enquiries promptly and transparently.

You may contact us by email at [email protected]. Our support team is available around the clock (24/7, Bangladesh Standard Time, UTC+6) to assist players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and all across Bangladesh.